LeakMate Customer Service and Information

Stop a water leak in seconds with LeakMate.

There is no need for separate tools, the LeakMate fits round pipe sizes 10mm, 15mm and 22mm (3/8in, 1/2in & 3/4in)

See for yourself how easy the LeakMate Tool is to use with the video below

Withstockists nationwide, or you can order yours here at less than half the r.r.p.

We have a number of frequently asked questions her at LeakMate and answers are available on our website. Please take a look as you may find your question is answered there. The link is: www.leakmate.com

The Leak Mate  Team work flat out to respond to all enquiries as quickly as possible. If your enquiry is not answered within the next two hours you will be sent a status update email telling you where you are in the queue. The vast majority of emails get replies in less than 8 working hours and I am always pushing to reduce this time as much as possible.

(The team work 9:00 – 5:00 Monday to Friday)

In some cases we may need to get information from other companies, for example the delivery company or the product manufacturer and these companies do not always respond to our questions as quickly as we would like. This can cause delays but you should be kept informed of progress at all times so that you know exactly what is going on.

In the unlikely event you have not had a reply within two working days then I would appreciate it if you would email me directly on my personal email barry@leakmate.com so that I can sort things out for you.

I want you to be delighted with the service you get from my team so when your enquiry has been dealt with you may be sent a short online survey to report on the performance of the customer services team member who deals with you.

My aim is to achieve 100% customer satisfaction and the only way I can do that is if you tell me when we fall short of your expectations.

Best Regards, Barry

Submit a Comment